Microsoft server outage: Volaris flight update

Due to the global Microsoft server outage affecting multiple airlines and industries, our booking system operates with some intermittencies.

Latest update:

1. Domestic flights: We recommend arriving at the airport earlier than usual to check in at the counters. To expedite the process, consider traveling with only a carry-on bag.

2. International flights: Check the canceled flights list here or visit flight status:

Date	Flight number	Origin	Destination
07/19/2024	750	Mexico City (AICM)	San Antonio
07/19/2024	751	San Antonio	Mexico City (AICM)
07/19/2024	1790	Guadalajara	Miami
07/19/2024	1791	Miami	Guadalajara
07/19/2024	1880	Guadalajara	Phoenix
07/19/2024	1881	Phoenix	Guadalajara
07/19/2024	7892	Queretaro	Chicago (O'Hare)
07/19/2024	7893	Chicago (O'Hare)	Queretaro
07/19/2024	790	Mexico City (AICM)	Miami
07/19/2024	791	Miami	Mexico City (AICM)
07/19/2024	740	Mexico City (AICM)	Las Vegas (LAS)
07/19/2024	741	Las Vegas (LAS)	Mexico City (AICM)
07/19/2024	3936	Cancun	San Jose, Costa Rica
07/19/2024	3937	San Jose, Costa Rica	Cancun
07/19/2024	7800	Morelia	San Jose, California
07/19/2024	7801	San Jose, California	Morelia

If your flight is canceled, we will send you the applicable protection options via email:

• An electronic voucher worth 125% of your purchase.

• Free flight change + a voucher for an additional 25%.

• A full refund of your purchase.

Customer Service: Contact us via WhatsApp at +52 55 5898 8599.

We appreciate your understanding and patience in advance.

Sincerely,

The Volaris Family.