In the wake of Hurricane Beryl, we want to assure you that we are here to help, and we have prepared a series of compensation options designed to meet your needs.
Below, you will find all the necessary information to access these options.
If your flight was canceled, you will receive an email with the following options:
A full refund of your purchase
A voucher for 125% of the value of your purchase
A no-cost date change
If you haven't received the email, please get in touch with us via WhatsApp at +52 55 5898 8599, and we will assist you.
If your flight has not been affected, but you are unable to travel to the airport
Please contact us via WhatsApp at +52 55 5898 8599 for help with any of the following alternatives:
A no-cost date change
A voucher for 100% of the value of your purchase
In weather situations, your safety is our priority!
For more information, please check the status of your flight or the list of canceled flights, which is constantly updated:
Date | Flight number | Origin | Destination |
07/04/2024 | 1042 | Guadalajara | Cancun |
07/04/2024 | 3519 | Queretaro | Cancun |
07/04/2024 | 7112 | Mexico City (AIFA) | Mérida |
07/04/2024 | 3535 | Mexico City (AIFA) | Cancun |
07/04/2024 | 114 | Mexico City (AICM) | Cancun |
07/04/2024 | 3459 | Monterrey | Cancun |
07/04/2024 | 3557 | Toluca | Cancun |
07/04/2024 | 3579 | Tuxtla Gutierrez | Cancun |
07/04/2024 | 3589 | San Luis Potosi | Cancun |
07/04/2024 | 7113 | Merida | Mexico City (AIFA) |
07/04/2024 | 226 | Mexico City (AICM) | Merida |
07/04/2024 | 1043 | Cancun | Guadalajara |
07/04/2024 | 3568 | Cancun | Ciudad Juarez |
07/04/2024 | 3534 | Cancun | Mexico City (AIFA) |
07/04/2024 | 3348 | Tijuana | Queretaro |
07/04/2024 | 1041 | Cancun | Guadalajara |
07/04/2024 | 115 | Cancun | Mexico City (AICM) |
07/04/2024 | 1017 | Cancun | Guadalajara |
07/04/2024 | 227 | Merida | Mexico City (AICM) |
07/04/2024 | 3455 | Cancun | Mexico City (AICM) |
07/04/2024 | 3452 | Cancun | Monterrey |
07/04/2024 | 1084 | Guadalajara | Monterrey |
07/04/2024 | 118 | Mexico City (AICM) | Cancun |
07/04/2024 | 3283 | Ciudad Juarez | Tijuana |
07/05/2024 | 3080 | Tijuana | Cancun |
07/05/2024 | 119 | Cancun | Mexico City (AICM) |
07/05/2024 | 1040 | Guadalajara | Cancun |
07/05/2024 | 220 | Mexico City (AICM) | Mérida |
07/05/2024 | 3454 | Mexico City (AICM) | Cancun |
07/05/2024 | 480 | Mexico City (AICM) | Chetumal |
07/05/2024 | 3501 | Bajio | Cancun |
07/05/2024 | 3451 | Monterrey | Cancun |
07/05/2024 | 102 | Mexico City (AICM) | Cancun |
07/05/2024 | 7110 | Mexico City (AIFA) | Merida |
07/05/2024 | 3620 | Cancun | Aguascalientes |
07/05/2024 | 4056 | San Jose, Costa Rica | Cancun |
07/05/2024 | 221 | Merida | Mexico City (AICM) |
07/05/2024 | 3553 | Puebla | Cancun |
07/05/2024 | 4316 | Guatemala | Cancun |
07/05/2024 | 3533 | Mexico City (AIFA) | Cancun |
07/05/2024 | 3569 | Ciudad Juarez | Cancun |
07/05/2024 | 481 | Chetumal | Mexico City (AICM) |
07/05/2024 | 3481 | Toluca | Cancun |
07/05/2024 | 7111 | Mexico City (AIFA) | Merida |
07/05/2024 | 3536 | Cancun | Mexico City (AIFA) |
07/05/2024 | 3599 | Oaxaca | Cancun |
07/05/2024 | 3500 | Cancun | Bajio |
07/05/2024 | 3936 | Cancun | San Jose, Costa Rica |
07/05/2024 | 3552 | Cancun | Puebla |
07/05/2024 | 104 | Mexico City (AICM) | Cancun |
07/05/2024 | 3621 | Aguascalientes | Cancun |
07/05/2024 | 3503 | Bajio | Cancun |
07/05/2024 | 103 | Cancun | Mexico City (AICM) |
07/05/2024 | 3537 | Mexico City (AIFA) | Cancun |
07/05/2024 | 4057 | Cancun | San Jose, Costa Rica |
07/05/2024 | 3555 | Puebla | Cancun |
07/05/2024 | 3937 | San Jose, Costa Rica | Cancun |
07/05/2024 | 3081 | Cancun | Tijuana |
07/05/2024 | 3556 | Cancun | Toluca |
07/05/2024 | 3588 | Cancun | San Luis Potosi |
07/05/2024 | 3578 | Cancun | Tuxtla Gutierrez |
07/05/2024 | 3554 | Cancun | Puebla |
07/05/2024 | 4317 | Cancun | Guatemala |
07/05/2024 | 224 | Mexico City (AICM) | Merida |
07/05/2024 | 3532 | Cancun | Mexico City (AIFA) |
07/05/2024 | 3598 | Cancun | Oaxaca |
07/05/2024 | 450 | Mexico City (AICM) | Cozumel |
07/05/2024 | 3480 | Cancun | Toluca |
07/05/2024 | 3518 | Cancun | Queretaro |
07/05/2024 | 105 | Cancun | Mexico City (AICM) |
07/05/2024 | 3502 | Cancun | Bajio |
07/05/2024 | 225 | Merida | Mexico City (AICM) |
07/05/2024 | 451 | Cozumel | Mexico City (AICM) |
07/05/2024 | 3519 | Queretaro | Cancun |
07/05/2024 | 3568 | Cancun | Ciudad Juarez |
07/05/2024 | 7112 | Mexico City (AIFA) | Merida (MID) |
07/05/2024 | 7113 | Merida (MID) | Mexico City (AIFA) |
07/05/2024 | 1230 | Guadalajara | Merida |
07/05/2024 | 226 | Mexico City (AICM) | Merida |
07/05/2024 | 1231 | Merida | Guadalajara |
07/05/2024 | 227 | Merida | Mexico City (AICM) |
07/08/2024 | 1730 | Guadalajara | Houston |
07/08/2024 | 1731 | Houston | Guadalajara |
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